JustPetStrollers.com Customer Ratings for December

Every month we post our ratings--every single rating!--here on this blog. You don't really have to believe us: You can see it yourself at Yahoo's rating service: http://shopping.yahoo.com/merchrating/user_rv.html?merchant_id=1028259. (They collect the ratings and we can't edit or delete them!)

Since our pet stroller Web site launched, we've collected 124 ratings: 94.4% have been "Excellent," 4.8% have been "Good," and just 0.8% have been "Okay." And once again we're proud of the ratings we received in December--19 Excellent and one Good! Here are what customers said about us in December (completely unedited responses):

Rating: Excellent
Fantastic service/fantastic product. Could not be more satisfied!

Rating: Excellent
5 Stars. It was such a relief dealing with justpetstrollers.com. They had free shipping and the stroller came very soon after I ordered it. I was very impressed because it was very close to the 25 of December and I was sure I wouldnt get it in time. But, all my worries were cast aside because the stroller came within a few days of my order. I would definitely purchase items from them again without any hesitation. They are the best, the most dependable and they had the best price I could find. I would like to personally thank them for showing there are excellent online merchants out there.

Rating: Excellent
very satisfied with order and fulfillment and even customer service on the phone. Thank you

Rating: Excellent
Comments: None

Rating: Excellent
Comments:
This animal stroller is a quality product, was delivered to me in time for christmas. I saved over half on the price over shopping mall prices. Thanks

Rating: Excellent
Comments: None

Rating: Excellent
Unbelievable price-compared to local stores or anyone else on the internet!! Rapid turn-round. Appreciated the mail tracking information to anticipate delivery. Pet-strollers were very informative & professional, via e.mail. Would definately buy from them again. Item exactly as stated on their web-site. Very satisfied - Outstanding Company.

Rating: Excellent
I love my dog stroller! I researched dog strollers before I made my final decision by calling and going to local pet stores and by checking out many other web pages which sold dog strollers but Justpetstrollers.com by far had the best prices and the best selection of strollers. I called to see when my stroller would be shipped and I received friendly knowledgeable customer service. I highly recomend Just Pet Strollers, I have my stroller now, it was super easy to put together and my dogs love it!!!

Rating: Excellent
I do about 80% of my non-food purchasing on-line. Buying a pet stroller from justpetstrollers.com was, by far, the BEST transaction I have ever experienced. The site is easy to navigate, the info is accurate, their pricing is excellent, their communication and delivery was phenominal. No one has even come close...not even two of the big companies: LL Bean or QVC. There is also an element of customer service that comes thru their e-mail communication which Ive not found anywhere else.

Rating: Excellent
I have been pricing these strollers for months. Ive checked a ton of web sights and these people had the best price. Not having to pay shipping was an extra bonus. The stroller was packaged extremely well, everything was included and there were no missing parts. The only thing I found that wasnt up to standards was the box was ripped that the stroller was shipped in and that gave me cause for concern. After checking and finding that everything was there and nothing was damaged, to say the least........Im a happy shopper.

Rating: Excellent
Comments: None

Rating: Excellent
The Pet Stroller is exactly as was portrayed in the picture.

Rating: Excellent
Extremely happy with recent purchase (AT3 pet stroller). Item arrived in great condition, merchant provided tracking information which allowed me to track package. Great site, was nervous at first placing an order because Ive never ordered from this merchant, but they had the best price on line for this particular item. I highly recommend them!!!

Rating: Excellent
Comments: None

Rating: Excellent
JustPetStrollers.com provided very quick shipping and an accurate item description. The prices are average but the free shipping and excellent customer service helps tilt the scale in favor of JustPetStrollers.com. Their website is informative, secure and easy to navigate. They offer many items to choose from, which guarantees a suitable item for everyone!

Rating: Excellent
Comments: None

Rating: Excellent
The best prices, and I am very pleased with the speed of delivery. Thank you!

Rating: Good
Comments: None

Rating: Excellent
One of the few sites that had sturdy pet strollers. Their prices were comparable to other sites. Shipping was included in the price. Their return policy seemed to be clear where some of the other sites return policy seemed a little murky. Stroller was delivered as stated. The product was what I had hoped for. Prior to the purchase I sent an email of about 10 questions. All questions were adequately answered.

Rating: Excellent
The stroller arrived on the day they said it would and my cat loves strolling! This is the second one I purchased because the first one got ruined by a neighbor allowing her dog to continually urinate on it. My cat would not get into the stroller after the dog urinated on it and at the time I didnt know that it was being urinated on until I caught the girl standing there and the stroller was soaked! Before that, my cat, Giuseppe would run so fast to get in the stroller that it would slide across the floor. He would come out and ask to go strolling only to hear not until the new one arrives. He stopped asking after awhile. Now the stroller has been replaced yet a little too chilly to take him out. He is not allowed out on his own as he would get away, he ran away from an unloving home to mine to begin with a few years ago, so with his stroller, he can go outside anytime he wants and loves going around the neighborhood with my sisters dog! He thinks hes really cool! Thanks to however invented the stroller, my babies can enjoy the fresh air.

JustPetStrollers.com featured in online news articles

Our e-commerce site, JustPetStrollers.com, has been featured on a couple of news sites recently. We appreciate the recognition and wanted to share the links:

If pet can't walk, stroller can help
Disabled, disinclined, or just plain tiny catch a ride
Deleware Online/The News Journal
12/09/2005
http://www.delawareonline.com/apps/pbcs.dll/article?AID=2005512090311

While a pet stroller seems to contradict the idea of taking the dog for a walk, the new trend in pet conveyances is not all that far-fetched. More pets seem to need a little assistance these days. Tiny dogs, which can't walk far, are hugely popular... and today's dogs are living long enough to develop arthritis and other ailments that make romping in the park difficult.

All of these are reasons why a collapsible nylon stroller, much like those used to tote tots, is perfect for pets.

Several Web sites sell pet strollers, including http://Justpetstrollers.com offered by the Metropawlis pet boutique in Milwaukee. The site includes a blog devoted to customers' experiences with a variety of pet strollers. [Hey, they're talking about this blog--cool!]


Strollers are often more than a pet indulgence
The Oregonian/OregonLive.com
Tuesday, December 06, 2005
http://www.oregonlive.com/search/index.ssf?/base/living/1133819709320520.xml?oregonian?ylvcdw&coll=7

(A Pet Stroller is) also a great alternative for someone with a small-sized senior or disabled dog -- the dog gets to enjoy being outside with his owner, even if he can't walk very far. Strollers are also handy, safe transportation in crowded places such as outdoor markets or dog shows.

Strollers don't come cheap, selling for about $100 to more than $300. Look around before buying; some retailers sell the same model for much more than others. The largest variety with the best prices I've seen on the Internet were at www.justpetstrollers.com.

Tips for getting pets used to your pet stroller

Did you get a pet stroller for Christmas? Most people will find their pets take to pet strollers immediately, but for those of you with change-resistant pets, don't fret! Here are some easy tips to help your pet with his or her new pet stroller:

• Only put the pet in the pet stroller when you are taking them outside. Your pet should associate the pet stroller with the enjoyment of being out of doors rather than with being confined indoors.
• Try leaving the pet stroller open and available to your pet with some treats (or for cats, catnip) inside the stroller. Let him or her explore the pet stroller and get to the treats inside. Be sure to lock the wheels so it doesn't move as your cat or dog explores it (and only consider pet strollers with lockable wheels for safety's sake).
• Reward your pet with a treat the first couple of times you use the pet stroller.
• Pet strollers are great for taking pets to crowded or hectic environments, but plan your first couple of trips to nearby destinations that are quieter and at times that are less busy. Let your pet get used to the new stroller experience without too much hustle and bustle.
• As with any change to a pet's habits, be sure to give it a couple of times for him or her to adjust. We had one customer report that their dachshund was nervous the first two times they used the pet stroller, but by the second week he was waiting at the stroller when they got home from work. Even funnier is that he "acted like royalty" being pushed around in the pet stroller with his head held high.

Hope these tips help. If you have any other questions, please let us know!

Walk 'n Roll vs. Pet Gear Happy Trails

We received a question that others may have and find interesting. It's about the size of the Walk n' Roll and whether it is appropriate for a dog of a certain size. While we think the Walk 'n Roll is a fine pet stroller, you must be careful about your pet's size when purchasing this one. Here's the question and our answer:

Hi. I live in Florida and have a Pekingese puppy who I think may get up to around 15 pounds (but I hope not). He is going to have a very big coat. I am interested in the walk and roll stroller. the one for dogs under 20 pounds, which he certainly will be. I am hoping he stops at 12, but who knows? Anyway, since the info. says for very small dogs, would he fit well in this stroller? To me compared to many dogs, he will not be very small. My second question is will this stroller be too hot for a hairy boy? I am worried about that as well. Thank you.

Here's our response:

Our recommendation is that the Pet Gear Happy Trails would be better for just a few bucks more (http://justpetstrollers.com/happy_trails_pet_stroller.html). It is substantially more spacious, and as your dog gets much above 12 pounds I think the Walk 'n Roll might get tight. (The Walk 'n Roll is great for teacup dogs and cats who don't mind curling up in the smaller pet stroller.)

As for the heat, neither pet stroller would be a problem. Both are well ventilated and can even be used open, if desired.

Hope that helps. Let us know if you have any other questions.

Praise for the Kittywalk Pet Stroller

We received this message from a customer and wanted to share it:

Your customer service is OUTSTSANDING!

Buster absolutely LOVES his new ride. (My parents love it too, but it’s the cat that matters, right?) We put him in and walked him around the house so he could get used to it. When we opened the door for him to get out, he would not leave! He finally fell asleep and stayed in it for 3 hours!! I have attached some pictures for you.

I have told all of my friend and coworkers of your company to hopefully send some more business your way. Thank you again for ALL of your help. You went above and beyond and I greatly appreciate it!

Melinda, Cotati, CA

Thanks for the positive comments and picture, Melinda. We're very happy your cat loves the pet stroller!

The World's Coolest Dog & Cat Show Winners Announced

JustPetStrollers.com was proud to be a sponsor of The World's Coolest Dog & Cat Show. The contest has come to an end, and you can see the lucky winners at http://www.dogster.com/show/. (The contest included both dogs and cats.)

The winner of the Craziest Tail contest for dogs was Pretty Boy Floyd, a 3-year-old Basset Hound. Pretty boy was the lucky winner of several prizes including the Trails PLUS Pink Pet Stroller. Congratulations to Pretty Boy Floyd and all the winners!

JustPetStrollers.com in The Oregonian

A couple weeks ago our site--JustPetStrollers.com--was featured in Brilliant Magazine out of Texas, and this week we're featured in an article in The Oregonian and on OregonLive.com. (We also had an ad in New York Dog Magazine, so it would seem we've got the country covered from East Coast to West Coast!)

The article says, "The largest variety with the best prices I've seen on the Internet were at www.justpetstrollers.com."

We appreciate the recognition! Thanks to Deborah Wood and OregonLive.com.

November Customer Ratings for JustPetStrollers.com

Each month, we've been sharing the Customer Ratings received by JustPetStrollers.com in the previous month. You don't need to believe us, of course; you can also view our ratings via the Yahoo Store rating system. Here, for your review, are the unedited ratings we received from consumers in November. (We're very proud of our consumer ratings--can you tell?)

Excellent: Justpetstrollers.com was great. I shopped around where I lived and found the same stroller for almost double the price I paid for it. Im glad I bought it online. It was fast and easy and it arrived right to my door in ample time. I would definitely recommend this site to anyone looking for a well crafted pet stroller for a resaonable price.

Excellent: My little doggie loved her stroller so much we had to buy her a 2nd one! We love your products and will do business with justpetstrollers.com again!

Excellent: The stroller is great! (Happy Trails pink) my cat is still a bit wary of it, but she likes the fuzzy mat that comes with it, so shes been sleeping on it on the floor while I air out the stroller (vinyl smell) in the livingroom. Happily, the stroller is not too heavy (the whole reason I got it is to ease the strain on my back when I carry my cat 6 city blocks to the vet) and I think, even with my cat in it, it shouldnt be too heavy to carry up and down the stairs to get to the street. I suspect well make quite a picture walking down the street--but Im sure shell enjoy the trip far more than bouncing for 15 minutes against my hip in the shoulder-strap cat carrier we currently have (I know my back will be MUCH happier for it!). Thank you so much for getting it here in time for our next vet appointment! (And the pink color is SUPER cute--thank you for offering it for a lower price than any other merchant I found online).

Excellent: great easy and fast thank you

Excellent: shipping was fast, nice product

Excellent: (No comment)

Excellent: I LOVE the stroller! Theirs was the lowest price I found...the person who told me about the stroller paid $10 more on Ebay for it.

Excellent: Could not have been a better transaction.

Good: (No comment)

Excellent: (No comment)

Excellent: (No comment)

Excellent: Very pleased with the overall transaction.

Excellent: The Happy Trails Pet Stroller was great. My puppy loves it too! It is very easy to fold up. It is better than I would have expected. The customer service with this company is the best.

Excellent: I love this stroller! It seems to be very sturdy, and it wasnt all that hard to put together even for me. The directions were a little unclear and the picture on the directions wasnt that great, but it was easy enough to figure out. The strollers plastic or whatever the material is has a strong plasticky smell, but Im hoping that goes away and its just because its new. I love having my little dog in there, and he can see out in all directions. He can go shopping with me and go almost anywhere. He and I love it!

Excellent: I purchased one for my self and loved it. A month later we purchased another one for my mother. She is 83 years old and loves taking her puppy out for a walk, which helps her as it gives her something to hang on to when she goes for a walk.

Excellent: The best price available on this article. Im very pleased

Excellent: Excellent service and quick delivery

Excellent: The stroller was well described, even with videos to show how it folds, so I felt well informed enough to buy over the web. It was priced fabulously, even sent with no shipping charge, I got it in 3 or 4 days, speedily. I am very, very happy with this experience.

Excellent: This merchant was wonderful. Best price and very quick service!

Excellent: The stroller arrived on the day they said it would and my cat loves strolling! This is the second one I purchased because the first one got ruined by a neighbor allowing her dog to continually urinate on it. My cat would not get into the stroller after the dog urinated on it and at the time I didnt know that it was being urinated on until I caught the girl standing there and the stroller was soaked! Before that, my cat, Giuseppe would run so fast to get in the stroller that it would slide across the floor. He would come out and ask to go strolling only to hear not until the new one arrives. He stopped asking after awhile. Now the stroller has been replaced yet a little too chilly to take him out. He is not allowed out on his own as he would get away, he ran away from an unloving home to mine to begin with a few years ago, so with his stroller, he can go outside anytime he wants and loves going around the neighborhood with my sisters dog! He thinks hes really cool! Thanks to however invented the stroller, my babies can enjoy the fresh air.

Excellent: One of the few sites that had sturdy pet strollers. Their prices were comparable to other sites. Shipping was included in the price. Their return policy seemed to be clear where some of the other sites return policy seemed a little murky. Stroller was delivered as stated. The product was what I had hoped for. Prior to the purchase I sent an email of about 10 questions. All questions were adequately answered.

For those not counting, that's 21 ratings--20 "excellent" and 1 "good." Our small family-run business strives hard to earn your trust, your recommendations, and your good ratings. Thank you to everyone who purchased from JustPetStrollers.com and who completed the Yahoo rating request!