Sunday, August 10, 2008

Buy From a Small Retailer for the Best Service

At Just Pet Strollers, we focus on offering the best information and service available for people interested in pet strollers. Our ratings demonstrate that our customers appreciate it--we've received 683 customer ratings, and 626 are "Excellent" and 46 are "good."

We believe we can offer much better knowledge and information than the big box stores, so it's great to receive a comment like this. Victoria, a customer from Texas, first purchased a pet stroller from a big box store, and here's what she had to say:

I absolutely love my stroller AND Just Pet Strollers! My first on-line stroller purchase was from a national pet store chain, and I pretty much bought it "blind" without advice as that service is not generally available with the larger stores.

When I received the stroller, it was not really suited to my needs, and in addition, the wheels were defective. I returned the stroller, and found Just Pet Strollers on-line. What a difference! They were able to recommend the perfect stroller for me - the Pet Gear AT3 All Terrain. And, they were even able to tell me there had been a recall on the defective wheels of the first stroller I'd purchased, something the national store had never mentioned. Prices were the best around, too.

I highly recommend the AT3. Great quality, smooth ride on ALL terrains, and it is a very comfortable fit for my 5'9" frame. And, most important of all, my cats love it! They actually load up into the stroller on their own, and sometimes curl up inside for a nap.

Thanks Just Pet Strollers!

No, thank you, Victoria!


Anonymous said...

I'm still waiting for the rain cover for my stroller!!!!! Almost a month later. Very dissapointed.

Anonymous said...


Augie Ray said...


If you ordered from, please contact us through our Web site. If not, I'm afraid I cannot help but I wish you luck.

Recently, the manufacturer ran out of wind and rain covers. We had some people order them, and we were very careful to alert them to the backorder and, of course, not charge them until the wind and rain cover shipped. Those went out on 8/28 and all have been received, so if you ordered from and still haven't received it, please let us know.

I'm sorry the manufacturer ran out of the wind and rain covers, but there's not a lot we retailers can do when that happens. All we can do is offer the best service that we can under the circumstances, which is what we did with our customers by alerting them and getting the covers sent just as quickly as possible.

I hope you have yours!