January Ratings for JustPetStrollers.com

As we do every month, here is every rating we received from a customer who purchased in the prior month. The following are unedited ratings received from purchasers in January 2006; every overall rating we received this month was "Excellent!" You can see all the ratings Yahoo collected on our store by clicking here.

Before sharing the ratings, we received some good news from Yahoo recently: JustPetStrollers.com has been rated by our customers into the top 3% of all Yahoo store. We're very proud of this and are committed to maintaining our strong service into the future!

Rating: Excellent
Comments: None

Rating: Excellent
Comments: None

Rating: Excellent
Comments: Best price on the internet. Fast delivery as promised. We love our new stroller!

Rating: Excellent
Comments: None

Rating: Excellent
Comments: justpetstrollers.com made was a very easy site to order our new stroller. Only took me a few minutes and I really appreciated the quick confirmation notices and shipping status reports. I ordered the stroller on a Thursday afternoon West Coast time. Received shipment confirmation the next day and received The AT3 stroller the following Tuesday via UPS Ground. Doesnt get any easier than that. I put it together in about 20 minutes. Assembly is not hard but the manufacturing instructions could be a little more clear but not a big deal. I checked pricing on several web sites and even a local pet store and justpetstrollers.com clearly had the best price. Easy ordering, Best price, Free delivery, That really says it all.

Rating: Excellent
Comments: Cyndel and I absolutely love the stroller. Thanks a bunch :)

Rating: Excellent
Comments: None

Rating: Excellent
Comments: My baby just loves her Pet Gear Happy Trails pet stroller. I got the stoller in the color blue because that is her favorite color. I take her for a walk every day and she absolutely loves it. The stroller is very easy to handle and fold plus it has room for her baby bag. I didnt mind paying the price for the stroller because it was actually cheaper including the shipping than buying it from a wholesaler here in Honolulu, Hawaii. Customer service was excellent always willing to answer my questions even if I asked the same questions over and over again. Fedex tracking was also a plus. My baby knows where I put her stroller because I leave it in the house. I dont dare leave it outside, someone might take it. So when I say who wants to go in the stroller, she goes exactly to it and waits for me to carry her inside. I truly found a winner!

Rating: Excellent
Comments: My experience with this company was exceptional. They responded to my needs and questions quickly without questions or hesitations. They were a pleasure to deal with. Their product is adorable and well made. I recommend them to anyone who has need for their products.

Rating: Excellent
Comments: Wonderful to deal with this vendor -- a great product and service to match. Highly recommended.

Rating: Excellent
Comments: I was very happy with my purchase. The price was right, shipping was fast and their contact with me keeping me updated on the stroller was excellent! When it came in, I was very impressed with the quality too! Id highly recommend this website to others.

Rating: Excellent
Comments: Would definitely purchase from justpetstrollers.com again!

Rating: Excellent
Comments: Great quality and it came so quickly. I will use it to take my little chihuahua who is a certified therapy dog to visits patients. See his website www.dogonahog.org.

Rating: Excellent
Comments: None

JustPetStrollers.com December ratings

Every month we post the ratings received by JustPetStrollers.com. December is a difficult month due to the challenges associated with shipping over the holidays, but we're very pleased to be providing our customers with service that earns these kinds of ratings: Fourteen "Excellent" ratings and one "Good"!

You can view our store ratings at Yahoo's rating service: http://shopping.yahoo.com/merchrating/user_rv.html?merchant_id=1028259. (They collect the ratings and we can't edit or delete them!)

Here are all of the ratings we received in December, completely unedited:

Rating: Excellent
Comments:
justpetstrollers.com made was a very easy site to order our new stroller. Only took me a few minutes and I really appreciated the quick confirmation notices and shipping status reports. I ordered the stroller on a Thursday afternoon West Coast time. Received shipment confirmation the next day and received The AT3 stroller the following Tuesday via UPS Ground. Doesnt get any easier than that. I put it together in about 20 minutes. Assembly is not hard but the manufacturing instructions could be a little more clear but not a big deal. I checked pricing on several web sites and even a local pet store and justpetstrollers.com clearly had the best price. Easy ordering Best price Free delivery That really says it all.

Rating: Excellent
Cyndel and I absolutely love the stroller. Thanks a bunch :)

Rating: Excellent
No comments

Rating: Excellent
My baby just loves her Pet Gear Happy Trails pet stroller. I got the stoller in the color blue because that is her favorite color. I take her for a walk every day and she absolutely loves it. The stroller is very easy to handle and fold plus it has room for her baby bag. I didnt mind paying the price for the stroller because it was actually cheaper including the shipping than buying it from a wholesaler here in Honolulu, Hawaii. Customer service was excellent always willing to answer my questions even if I asked the same questions over and over again. Fedex tracking was also a plus. My baby knows where I put her stroller because I leave it in the house. I dont dare leave it outside, someone might take it. So when I say who wants to go in the stroller, she goes exactly to it and waits for me to carry her inside. I truly found a winner!

Rating: Excellent
My experience with this company was exceptional. They responded to my needs and questions quickly without questions or hesitations. They were a pleasure to deal with. Their product is adorable and well made. I recommend them to anyone who has need for their products.

Rating: Excellent
Wonderful to deal with this vendor -- a great product and service to match. Highly recommended.

Rating: Excellent
I was very happy with my purchase. The price was right, shipping was fast and their contact with me keeping me updated on the stroller was excellent! When it came in, I was very impressed with the quality too! Id highly recommend this website to others.

Rating: Excellent
Would definitely purchase from justpetstrollers.com again!

Rating: Excellent
Great quality and it came so quickly. I will use it to take my little chihuahua who is a certified therapy dog to visits patients. See his website www.dogonahog.org.

Rating: Excellent
No comments

Rating: Excellent
No comments

Rating: Good
Appreciate variety of product. Delivery was later than stated, but given the holidays understandable. Really appreciate that they exist at all!

Rating: Excellent
No comments

Rating: Excellent
Great customer service, great product! I would definetely order from justpetstrollers.com again!

Rating: Excellent
Good shopping experience. love the stroller!

Will my cat claw through the netting on a pet stroller?

Some months ago we were asked about whether a pet could chew through the netting on a pet stroller. Our response was, "Most of the pet strollers have such a fine netting that it really wouldn't be possible for a cat or dog to chew through it. And the pet strollers that have wider netting (such as the Kittywalk line) are constructed from durable nylon netting, so it's tough to imagine a pet biting through."

Today we received a question about whether a cat could claw through the netting, and our answer is the same--it's tough to imagine that could possibly happen. We've sold thousands of pet strollers, and we've never once heard of a cat (or dog) getting through the netting.

Hopefully that answers the question! If you have any other questions about pet strollers, please feel free to post it here or call or e-mail us.

Tested a pet stroller and had to get one for herself

Every now and then we'll get a call or e-mail from someone who is concerned that their cat or dog won't enjoy being in a stroller. We always tell people that our return is extremely low (less than 1%) and that the praise we hear from customers indicates the vast majority of pets either take to their stroller right away or adjust quickly.

Here's a message we received from Patricia, who is purchasing her own pet stroller after giving another one a try with her cats:

I ordered this stroller as a gift for my mother, who absolutely loves walking her dog in it and tells me she is able to walk much farther now with the support it offers her. Of course, before I presented it to her, I had to give it a whirl with my three cats. And now we must have one of our own. Great product! And great service, too! We are spreading the word!

Thanks Patricia! And if anyone else has comments, concerns, or questions, please do not hesitate to post them here or to contact us directly at JustPetStrollers.com.

Pandora loves her pet stroller (and JustPetStrollers.com on the radio)

We got a great compliment and some nice photos of Pandora, an 8-year-old shih-tzu. KC sent us this message:

She thought this was the greatest thing that has ever happened! The second she got in there she laid down and just rode around like she was a queen! Then when I brought it in the house, she wanted to get in it again! She is too funny!!

KC is a DJ on the Coyote, 97.3 FM, KWEY in Oklahoma. She interviewed Augie Ray, co-owner of JustPetStrollers.com and Metropawlis Pet Boutique about pet strollers, their uses, and which are the most popular pet stroller models. You can listen to the interview by clicking on the MP3 or WMA links at http://justpetstrollers.com/just-pet-strollers-in-media.html.

Why use a Pet Stroller?

We've been maintaining a running list of uses for a pet stroller, and we update it as more customers share their experiences. So, here is the latest and greatest version of all the purposes for a pet stroller. (If you have your own, please let us know!)

• Is your cat feeling left out? (NEW): We heard from one customer with a cat and dog who always felt bad leaving her cat at home when she took her dog for a walk. The two animals are pals, but she never felt she could safely take her cat out on walks. Now with the pet stroller, the cat climbs right in and she can enjoy strolls with both pets!
• Pets at work: One customer takes her cat to work. The stroller makes it easy to do and provides the pet a safe and quiet place to retreat.
• Older humans: We mention below that pet strollers are great for older pets who aren't as mobile as they used to be, but one customer reports the stroller is great for her 83-years-old mother: She can walk the pet and has something on which to lean as she gets around.
• Weather emergencies: One customer said the pet stroller was great during a recent weather warning. With warnings sounding, she got her pet into the stroller. Luckily, she didn't need to move to shelter, but with her pet in the stroller and items (snacks, radio, etc.) in the pockets, she was ready if she needed to take cover.
• Older pets: We had one customer thanked us profusely for her "brand new dog." Seems her older pooch was getting exhausted on his walk to the dog park, so once he got there the dog was too pooped to play. Now, the dog is walked to the dog park and "explodes" from the pet stroller ready to play!
• Longer walks: One customer enjoyed exercise from long walks but her new pug was tiring out so she had to cut her usual distance in half. Now with the dog stroller, she can walk her pug until he poops out, then continue her long walks with him resting in the stroller!
• Multiple dogs: One customer has three Yorkies and found life was much easier when they were in the stroller so they couldn't run in 3 different directions! She says, "They love it! " For multiple dogs, check out the AT3 All Terrain Pet Stroller or one of the Kittywalk SUV models.
• Trips to the vet: I never thought of this, but she's right: One customer thinks her stroller keeps her pet safer and healthier at the vet's office. "I don't have to worry about them being on the floor with germs from other sick animals. After all, that's why most animals are at the vets."
• Traveling: One customer who took a lot of driving trips especially liked the Kittywalk model, which includes a detachable carrier and collapsible frame--this allowed her to keep her pet secure while in the car and easily roll the pet into pet-friendly hotels.
• Alternative to pet carriers: Rather than using a heavy carrier, some customers find it much easier to use a pet stroller (which really is just a rolling pet carrier).
• Cats: Cats can be tough to walk on leashes--if you don't get them into harnesses at a young age, some cats will never adjust to a harness. A cat stroller is a great way for cats to get some fresh air.
• Ice & salt in winter: A northerner reported her dogs paws were taking a beating on the ice and salt, so she purchased a pet stroller to get her dog to the parks where they can play in the snow safely.
• Festivals: One couple liked to walk their dog to local festivals, but between the crowds, noise, and other aggressive animals, they found it stressful rather than relaxing. With the pet stroller, they keep their small dog safe and the pooch still enjoys getting some fresh air.
• Jogging: One athletic customer reported using the pet stroller while jogging. Check out the AT3 Jogging Pet Stroller.
• Boaters: A boater said she loved using the stroller to get her dog onto the boat safely since her pet didn't enjoy walking on the docks.
• Injuries: Animals with certain types of injuries cannot be walked for long distances but still want to get outdoors.
• Safety: We have customers in large cities who use a stroller to get their dogs to parks--the stroller keeps them safe on congested urban streets.
• Aggressive dogs: Another customer had a dog that could get aggressive, so walking him in the dog stroller helped to keep him calm (and other dogs safe.)
• Pocket dogs: Some small dogs cannot be walked very far, so customers find they can get all the way to the dog park and back if they use a pet stroller.
• More quality time: One customer shared that the stroller simply gave her more quality time with her pet. Using the stroller, she could take her dog more places than she could've otherwise, so she and her pet were enjoying more time together.

Yorkies love their pet stroller

We received a nice message and photo from a happy customer and wanted to share it:

I just wanted to tell you how much I love the pet stroller. Enclosed you can tell my Yorkies loves their first day’s ride as well.

Sincerely,
Debbie

Thanks Debbie! Glad they love it! (And if any of you visitors have comments or photos on pet strollers, please send them our way!)